New Customers

Sign Up for Free Xerox Service Rewards

Existing Customers

Re-Download the Xerox Supply Assistant

Why you’ll love eConcierge powered by Xerox:

  • Notification ensures you never run out of supplies

  • Order all the right printer supplies you need with a few clicks

  • No contracts or commitments to sign

  • Earn Free Service (Parts & Labor) for eligible Xerox® devices

Here’s how you qualify:

  • Use the service for at least 30 days

  • Order at least two supplies per eligible printer through the service to begin their extended service coverage.

  • Coverage for each supported Xerox printer continues as long as you order supplies through the eConcierge powered by Xerox® service.

Steps to get started

  1. Sign up now for our supplies replenishment service

  2. Download and install the free, secure Supplies Assistant app.

  3. Use the service for a minimum of 30 days and purchase two eligible supplies through the program.

  4. After your second supplies purchase, Xerox will provide free extended service coverage for your printer over the normal supported life of that Xerox® product, as long as you continuously place your supplies orders through the program.